Full payment in advance for all orders no exceptions unless otherwise arranged.
Eagle Precision reserves the right to retain, remove, or delay the installation/manufacturing of its property until payment is reflected in our bank account. No sign manufacturing / graphic design work will commence without payment reflected in the bank account.
Eagle Precision reserves the right to adjust item prices without prior notice should it be economically required to do so.
Whatsapp / email approval confirms the order. Confirmed orders are still payable if the order is canceled.
No accounts!!!
All designs created by Eagle Precision are subject to copyright and therefore the sole property of Eagle Precision. Using our designs without our written consent will result in legal action against said client and design usage fees will be payable. Any watermarked work used without our permission will result in legal action.
Strict lead times on all manufacturing and graphic design orders – manufacturing 5-7 days depending on order size, graphic design services – 3-7 days. Website design – a lead time of 21-48 days for completion.
Design fees are payable on all orders where it is required to assist with designing. Additional design fees will be applicable for any design requests or omissions to designs.
Eagle Precision will not be held liable for any mistakes or errors on printed or manufactured signage or any other product manufactured and provided. Any omissions and amendments to be made after products are manufactured or printed will be at the cost and responsibility of the client.
Overview
We do not offer a refund policy on any custom orders. Refunds are only for standard signage such as safety signs which can be used in other locations.
To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at design@eagleprecision.co.za.
Sale items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Shipping Returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Privacy Policy:
Eagle Precision, accessible from www.eagleprecision.co.za, is committed to protecting your privacy and handling your personal information in compliance with the Protection of Personal Information Act (POPI Act) of South Africa. This Privacy Policy outlines the types of information we collect, how it is used, and your rights regarding your personal information.
Personal Information We Collect
We collect personal information you provide to us directly through our website. This may include your name, email address, phone number, and any other details you choose to provide via forms, comments, or account registration.
Use of Your Personal Information
The information we collect from you may be used in one of the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
Comments
When you leave comments on our site, we collect the data shown in the comments form, your IP address, and browser user agent string to help spam detection. An anonymized string (hash) created from your email address may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. Upon approval of your comment, your profile picture becomes visible to the public in the context of your comment.
Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the site can download and extract any location data from images on the website.
Cookies
We use cookies to enhance your experience on our site. Cookies are small files saved to your device that track, save, and store information about your interactions and usage of the website. If you leave a comment on our site, you may opt-in to saving your name, email, and website in cookies for convenience, so you do not have to fill in your details again. We also use cookies to manage login sessions and user preferences.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves exactly as if you visited the other website, which may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email. We do not sell, trade, or transfer your information to outside parties, except to trusted third parties who assist us in operating our website, provided those parties agree to keep this information confidential.
How Long We Retain Your Data
Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically. For registered users, we store the personal information they provide in their user profile. Users can see, edit, or delete their personal information at any time (username cannot be changed). Administrators can also see and edit that information.
Your Rights Over Your Data
If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you. You can also request the erasure of any personal data we hold about you, excluding data we are obliged to keep for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective once they are posted on this page.
Need help?
Contact us at design@eagleprecision.co.za for questions or queries.